Professor Satish Jayaram
Principal, WGSHA
The Bachelor’s of Hotel Management (BHM) course is a comprehensive undergraduate programme that prepares students for careers in the hospitality and tourism industry. It opens doors to diverse career opportunities in hotels, resorts, event management, tourism, and catering businesses. The curriculum covers key aspects such as food and beverage service, front office operations, housekeeping, and hospitality marketing.
The BHM Hotel Management course also emphasises managerial and entrepreneurial skills, enabling students to take on leadership roles or start their ventures. With a well-structured academic framework, students gain expertise in customer service, financial management, and business operations.
The Bachelor of Hotel Management course duration typically ranges from three to four years, depending on the institution. This programme ensures graduates are industry-ready, making them highly sought after in the global hospitality market.
Hotel Manager: Oversees the daily operations of a hotel, ensuring guest satisfaction, managing staff, and maintaining profitability. This role requires strong leadership and organisational skills.
Food and Beverage Manager: Manages the food and beverage operations within establishments, ensuring quality service, menu planning, and compliance with health regulations.
Front Office Manager: Supervises front desk operations, including reservations, guest services, and staff management, ensuring a seamless guest experience.
Event Planner: Coordinates and manages events such as conferences, weddings, and corporate meetings, handling logistics, budgeting, and client relations.
Cruise Line Manager: Oversees operations on cruise ships, ensuring guest satisfaction, coordinating activities, and managing staff across various departments.
Hotels and Resorts (Luxury and Business): Offer roles in management, guest services, and operations, focusing on providing exceptional guest experiences.
Travel and Tourism Agencies: Require professionals to design travel packages, manage client relations, and ensure quality service delivery.
Airlines and Cruise Lines: Seek individuals for customer service, operations management, and hospitality roles to enhance passenger experiences.
Event Management Firms: Employ planners and coordinators to organise various events, from corporate conferences to social gatherings.
Hospitality Consulting Firms: Offer advisory services to hospitality businesses, requiring expertise in operations, marketing, and management strategies.
MBA in Hospitality Management: Advanced degree focusing on strategic management, leadership, and business skills tailored to the hospitality industry.
Certifications in Specialised Areas:
Wine and Spirits: Courses like WSET provide in-depth knowledge of wines and spirits, beneficial for roles in fine dining and beverage management.
Bakery and Pastry Arts: Specialised training for careers in patisserie and dessert creation within hotels and restaurants.
Culinary Arts: Advanced culinary programmes enhance cooking techniques and kitchen management skills, opening opportunities in gourmet establishments.
Semester I
Fundamentals of Food Production
Fundamentals of Food and Beverage Service
Fundamentals of Front Office Operations
Fundamentals of Housekeeping Operations
Introduction to Foreign Language
Fundamentals of Food Production (Practical)
Fundamentals of Food and Beverage Service (Practical)
Fundamentals of Front Office Operations (Practical)
Fundamentals of Housekeeping Operations (Practical)
Semester II
Fundamentals of Bakery
Fundamentals of Beverage – 1
Intermediate Course in Front Office Operations - 1
Intermediate Course in Housekeeping Operations - 1
Food Safety and HACCP
Fundamentals of Bakery (Practical)
Intermediate Course in Front Office Operations - 1 (Practical)
Intermediate Course in Housekeeping Operations -1 (Practical)
Intermediate Skills in Food and Beverage Service - 1 (Practical)
Semester III
Intermediate course in Food Production
Fundamentals of Beverage – 2
Intermediate Course in Front Office Operations - 2
Intermediate Course in Accommodation Operations - 2
Business Communication and Skill Enhancement
Intermediate course in Food Production – 2 (Practical)
Fundamentals of Patisserie (Practical)
Bar Operations (Practical)
Property Management System (Practical)
Intermediate course Accommodation Operations - 2 (Practical)
Semester IV
Practice School
Skill Enhancement Specialisation
Level - 2: 8065 Diploma in Food Preparation and Cookery
Level - 2: 8066 Diploma in Food and Beverage Service
Level - 2: 8067 Diploma in Reception Services
Level - 2: 8068 Diploma in Accommodation Services
Semester V
Rooms Division Operations Management
Hotel Accounting
Luxury Fashion and Lifestyle Trends
Food and Beverage control and management
Hospitality Marketing
Food and Nutrition
Essentials for Entrepreneurship
Customer Relationship Management
Banquet Catering (Practical)
Advanced Beverage Service (Practical)
Excel Skills for Business (Practical)
Semester VI
Business Statistics
Revenue Management
Services Marketing
Financial Management
Human Resource Management
Field Visit and Workshop (Practical)
Semester VII
HR Analytics
Strategic Hospitality Management
Environmental Sustainability
Digital Marketing
Design Thinking and Innovation
Research Methodology
Field Visit and Workshop (Practical)
Semester VIII
Hotel Law and Ethics
Business Analytics
Training and Development
Tourism and Travel Management
Consumer Behaviour and Insights
Research Paper / Research Project / Product Development
The programme electives are a part of Semester VI:
Accommodation Management (364.1)
Culinary Management (364.2)
Food and Beverage Management (364.3)
Front Office Management (364.4)
State-of-the-Art Laboratories: Fully equipped training kitchens and bakery labs, simulated front office, and housekeeping training labs provide realistic settings for mastering hospitality operations.
Industry Collaboration: The curriculum integrates projects and workshops developed in partnership with leading hospitality brands. Initiatives such as Culinary Boot Camps, Food Enthusiasts Programmes, and Wine Appreciation Programmes offer students exposure to current industry practices and trends.
Specialisation Options: From the third year, students can engage in specialised training programmes.
The full details can be found in the curriculum document.
WGSHA boasts comprehensive facilities tailored for holistic hospitality education:
To bridge the gap between academic learning and industry requirements, WGSHA emphasises practical exposure:
Students have opportunities to intern at prestigious establishments, including five-star hotels, cruise lines, and global hospitality brands, gaining invaluable hands-on experience
Regular visits to renowned hospitality establishments provide insights into operational dynamics and emerging industry trends
Eminent professionals from the hospitality sector are invited to share their experiences and knowledge, keeping students abreast of current industry practices.
Academic Qualification: Applicants should have completed their 10+2 or equivalent examination from a recognised board.
Online Application: Visit the official MAHE admissions portal to complete the online application form. Ensure all personal and academic details are accurately provided.
Document Submission: Upload the necessary documents, including - 10+2 mark sheet or equivalent certificate, identification proof, passport-size photographs
Application Fee Payment: Pay the prescribed application fee through the available online payment methods.
Selection Process: Admissions are merit-based, considering the marks obtained in the qualifying examination.
Admission Offer: Successful candidates will receive an admission offer. To confirm the seat, candidates must pay the requisite admission fee within the stipulated deadline.
Principal, WGSHA
Professor
Qualification: PhD (Doctor of Philosophy)
Assistant Professor Selection Grade
Qualification: Master of Business Administration
Assistant Professor
Qualification: M.Sc. (Dietetics and Applied Nutrition)
Assistant Professor
Qualification: Master of Business Administration (Tourism and Hotel Management)
Research on evolving customer expectations, digital transformation in hotels, and AI-driven guest experiences.
Studies focusing on eco-friendly hotel operations, waste management in the hospitality sector, and carbon-neutral tourism practices.
Analysis of consumer behavior, personalised guest experiences, and the role of data analytics in enhancing service quality.
Students are encouraged to participate in research projects and global hospitality competitions, providing them with a platform to showcase their skills and innovation.
Competitions and Recognitions:
Sustainable Hospitality Challenge – A prestigious event where students present innovative business concepts focused on sustainable hospitality.
Culinary and Hospitality Championships – Students compete in international culinary contests, demonstrating their expertise in food presentation, taste, and innovation.
Event Planning and Hotel Management Competitions – Opportunities for students to develop real-world solutions for hospitality management, logistics, and customer service.
Participation in such competitions enhances students’ professional profiles, offering them global exposure and networking opportunities with industry leaders.